Elevated Messaging Errors

Incident Report for B2see

Resolved

This incident has been resolved.

Posted Sep 11, 2020 - 16:56 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2020 - 11:01 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 11, 2020 - 10:12 BST

Update

We are continuing to investigate this issue.

Posted Sep 11, 2020 - 08:50 BST

Investigating

We're experiencing an elevated level of Messaging errors and are currently looking into the issue. Affecting new message only. Any existing traffic is passing as expecting.

Posted Sep 11, 2020 - 08:49 BST

This incident affected: Messaging & Notifications (Twilio SMS, Twilio REST API, Mailjet Email Content, Mailjet Outgoing SMTP, Mailjet Incoming SMTP, Mailjet SEND API, Mailjet REST API).